PCRS+ Launch Hub
We are launching PCRS+ on Monday, July 27 ! Please ensure you have been in touch with your agent on how to make the transition successful.
FAQs on Warrantech Migration
Warrantech is always looking for ways to innovate and progress, and that includes delivering a more robust system with reporting, faster speed to market, self-servicing claims, and much more. Our investment in a new platform benefits our agents, dealers, and customers.
Yes! Dealer Servicers and Independent Servicers can file claims online in PCRS+. For detailed information on how to get access, scroll up to the sections labeled Dealer Servicers or Independent Servicers.
Yes, we will utilize MFA for PCRS+ as legally required. You can select a checkbox to remember you that allows for 30 days of no additional authorization.
No, you will no longer have access to VSCOnline once we go live with PCRS+.
PCRS+ requires a unique user to be setup meaning that an email address is required. Users will be sent credentials on launch day with instructions on how to login. User will be prompted to change password at the first login and accept an end user agreement. Since this is a new system, each user will need to complete the MFA authentication process.
If you currently have access to vsconline.com and have logged in using MFA, you will be automatically set-up with a user in PCRS+ using the same email address. In PCRS+, your username is your email address.
Your agent will be your main source of training for PCRS+. However, we are continuously developing training materials for dealers and the F&I office. To find training materials, scroll to the top of this page.
Remittance Address: WS AFTERMARKET SERVICES CORPORATION P.O. Box 735639 Dallas, TX 75373
Overnight: JPMorgan Chase (TX1-0029) Attn: WS AFTERMARKET SERVICES CORPORATION 735639 14800 Frye Road, 2nd Floor Ft Worth, TX 76155
Training Support for PCRS+
Back Office
- Back Office Training Video – Navigation
- Back Office Training Video – Navigation
- Back Office Training Video – Remittance & Process Register
- Back Office Training Video – Group Remittance & Process Register
- F&I Manager Training Guide – SPP
- Remittance Training Guide
- Cancel & Void Training Guide
- Reporting: Payee Statement
Dealer Servicers - Claims
I need access to file a claim.
For dealer servicers who need to login to PCRS+ for claims online filing, you can submit your request for access to wscustomercare@amyntagroup.com. Multiple users for the same dealer/location can be included in the same email request. You will need your dealer (DL) number when submitting your request(s).
Please include the following in your request(s):
Subject: PCRS+ Dealer Servicer New User Request – (Dealer #, Dealer Name)
Message: User First and Last Name, User Email Address
You will receive a response to your email when your request is completed. Below is the link for access. Please allow up to 24 hours for response.
Warrantech PCRS+ Dealer Access
First time log in:
- Select “Forgot Your Password”
- Enter your email address
- Select “Reset Password”
- Follow screen prompts to complete registration
Independent Servicers - Claims
I need access to file a claim.
Warrantech PCRS+ Servicer Access
To complete your self-registration in the PCRS+ portal, you will need your PCRS Servicer (SR) number.
How to Request Your Servicer Number:
Please contact our Customer Service team at WSCustomerCare@amyntagroup.com and indicate that you are an independent shop requesting your SR number for self-registration.
To help us locate your information, include the following details in your email:
- Facility Name
- Facility Location
- Facility Phone Number
Once received, you’ll receive a response within 24–48 hours containing your Servicer Number and the PCRS+ portal URL to complete the self-registration process.
Claims Payment Setup:
To receive claims payments, a completed W-9 form is required.
Please email your W-9 to wspayments@amyntagroup.com and be sure to include:
- Your PCRS Servicer (SR) Number
- Your Servicer Name
Submitting this information will help expedite payment processing once your claims are authorized. Initial setup for check payments may take 24–48 hours.