Giving you the tools to serve more customers
Warrantech is more than just a service contract administrator — we are a complete extension of your brand. That means we can provide you with everything from extended service plans and warranty programs, training, reporting tools, 24/7 call-center support, marketing materials and several value-added extras that you may not have even considered.
With an unwavering focus on your company’s success, we go out of our way to deliver unparalleled service excellence in all that we do. Whether you’re a retailer, dealer, distributor, or manufacturer in the consumer or automotive market, Warrantech has a customized solution that will work specifically for you.
I hope you don’t mind another congratulatory letter about two more of your employees — Shaleen and Steve S. They were both so friendly and so willing to assist me with my ongoing issue. They quietly listened to my frustrations and understood the annoyance of not having a working TV. Again, your company has excelled in the true meaning of customer service. My two experiences with Warrantech have been nothing short of wonderful, and you should be so proud that your supervisors have hired such professional, considerate, kind, and personable employees to handle people calling with their [protection plan] issues. I can only imagine that their days can be filled with irate customers, and that they must reach out to each and every one of us with a positive attitude. Shaleen and Steve went that extra mile. It will be my pleasure to write a letter to Dennis L. May, President and CEO of hhgregg and tell him of the fine company that represents his [protection plans].
Exceptionally good customer service.
Received this plan and then a few days later had to return the camera it was for. Filed a request to return the protection plan and it was no problem. They gave me a refund right away and cancelled the plan. I will use them in the future. Good customer service.
I felt it to be a wise investment.
Great plan, excellent customer service.
I had to use this extended service plan on a previous tablet I bought, all went smooth. After it broke I made a claim, got a prepaid label, mailed the broken one in, and they sent me a check in the mail to cover what I paid for it. I've bought it again for another tablet I bought my daughter. Hopefully this one won't break, but you never know with kids.
Good warranty [extended service plan]. I am happy with the service I received.
I am so glad I got this plan. I use my blender to make three smoothies every single day and sometimes more. I can relax and not worry that the motor will break down because I have it covered!
Loved the price. It gives me a sense of protection.
Excellent protection. I have broken some of my cameras and regret it. But now I don't have to worry about it. Would recommend it.
Came quickly, I felt good about having the 4 year protection for my purchase. I would recommend this to others.
Couldn't have been more pleased. Very knowledgeable, a great help. Very pleasant and friendly. Made my experience very rewarding by answering all my questions and assisting me to find exactly what I needed. So thankful for the help.
This is bringing me peace of mind.
It is so nice to have this — especially when I have a 5 year old that seems to break the impossible.
The people at the registration center were extremely helpful and courteous when I called. Nice to have.
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