PCRS+ Launch Hub
We are launching PCRS+ on Monday, August 31st! Please ensure you have been in touch with your agent on how to make the transition successful.
Warrantech is always looking for ways to innovate and progress, and that includes delivering a more robust system with reporting, faster speed to market, self-servicing claims, and much more. Our investment in a new platform benefits our agents, dealers, and customers.
No, after migration on 8/31/26 you will no longer have access to VSCOnline. All transations will be done within the PCRS+ system.
PCRS+ requires a unique user to be setup meaning that an email address is required. Users will be sent credentials on 8/28 with instructions on how to login. User will be prompted to change password at the first login and accept an end user agreement. Since this is a new system, each user will need to complete the MFA authentication process.
If you currently have access to vsconline.com and have logged in using MFA, you will be automatically set-up with a user in PCRS+ using the same email address. In PCRS+, your username is your email address.
Your agent will be your main source of training for PCRS+. However, we are continuously developing training materials for dealers and the F&I office. To find training materials, scroll down this page.
The lockbox has changed starting 8/31.
Remittance Address: WS AFTERMARKET SERVICES CORPORATION P.O. Box 735639 Dallas, TX 75373
Overnight: JPMorgan Chase (TX1-0029) Attn: WS AFTERMARKET SERVICES CORPORATION 735639 14800 Frye Road, 2nd Floor Ft Worth, TX 76155
Yes! Dealer Servicers and Independent Servicers can file claims online in PCRS+. For detailed information on how to get access, scroll down to the sections labeled Dealer Servicers or Independent Servicers.
Yes! You will be able to cancel a remitted contract within 60 days. If the cancellation is after 60 days, you will submit a request to the admin team to process the cancellation.
Yes! To remit a contract you can utilize ACH and reach out to our administrative team to set-up automatic payments. Remitting timely will ensure that commissions and payments are not held up.
If you have not heard from your Warrantech agent about the migration, please reach out to us so we can make sure your transition is smooth. You can contact us at autoacctmgmt@AmyntaGroup.com.
Training Support for PCRS+
Click the links below to view or download.
Claims
- Dealer Servicer: How to Submit a Claim & Claims Portal
- Independent Servicer Portal Training Video
- Claims Call Back Feature Guide
F&I Manager
- F&I Manager Training Video – Navigation
- F&I Manager Training Video – Contracting
- F&I Manager Training Video – Editing a Contract
- F&I Manager Training Guide – SPP
Back Office
- Back Office Training Video – Navigation
- Back Office Training Video – Remittance & Process Register
- Back Office Training Video – Group Remittance & Process Register
- Back Office Training Video – Void a Contract Not Remitted or Remitted in Error
- Remittance Training Guide
- Cancel & Void Training Guide
- Reporting: Payee Statement
Dealer Servicers – Claims
I need access to file a claim.
For dealer servicers who need to login to PCRS+ for claims online filing, you can submit your request for access to wscustomercare@amyntagroup.com. Multiple users for the same dealer/location can be included in the same email request. You will need your dealer (DL) number when submitting your request(s).
Please include the following in your request(s):
Subject: PCRS+ Dealer Servicer New User Request – (Dealer #, Dealer Name)
Message: User First and Last Name, User Email Address
You will receive a response to your email when your request is completed. Below is the link for access. Please allow up to 24 hours for response.
Warrantech PCRS+ Dealer Access
First time log in:
- Select “Forgot Your Password”
- Enter your email address
- Select “Reset Password”
- Follow screen prompts to complete registration
Independent Servicers – Claims
I need access to file a claim.
To complete your self-registration in the PCRS+ portal, you will need your PCRS Servicer (SR) number.
How to Request Your Servicer Number:
Please contact our Customer Service team at WSCustomerCare@amyntagroup.com and indicate that you are an independent shop requesting your SR number for self-registration.
To help us locate your information, include the following details in your email:
- Facility Name
- Facility Location
- Facility Phone Number
Once received, you’ll receive a response within 24–48 hours containing your Servicer Number and the PCRS+ portal URL to complete the self-registration process.
Claims Payment Setup:
To receive claims payments, a completed W-9 form is required.
Please email your W-9 to wspayments@amyntagroup.com and be sure to include:
- Your PCRS Servicer (SR) Number
- Your Servicer Name
Submitting this information will help expedite payment processing once your claims are authorized. Initial setup for check payments may take 24–48 hours.