MEET OUR TRAINERS
Doug Christenson is a Regional Training Manager at Warrantech Automotive, Inc. He brings 29 years of retail and executive automotive knowledge to our company in both variablie and fixed operations. A native of Flint, Michigan, Doug’s career began on the GM assembly line, progressed to the retail side of the business and now includes new, pre-owned and Finance Director experience. As National Field Operations Manager for Sonic Automotive, he coordinated due diligence operations as a part of their dealership acquisition team. Doug was one the original six members inside Sonic Automotive Group given the responsibility to create Sonic University and served as an instructor for their Dealer Academy as well. Today, he is equally adept at training with the Wall Street metrics of our publicly held partners, while at the same time bringing his knowledge to our private partners who value his ability to relate directly to their long-standing family and community traditions.
William Carr is a Regional Training Manager for Warrantech Automotive, Inc. He came to Warrantech’s training department in March of 2013 after many years of writing Sales and Finance Management, and Sales for Sales People training for some of the nation’s top training companies. Mr. Carr started in the automobile business selling cars at his father’s dealerships. He spent 15 years developing training as Vice President of Training for Pat Ryan and Associates and for the last 15 years as Director of Training for The Van Tuyl Dealer Group. In addition to selling cars, Mr. Carr’s retail experience includes Sales Management and Finance Management. Carr was also a Platform Manager for five of the Red McCombs stores in San Antonio and General Sales Manager for Keyes European in Los Angeles, California.
Mike Sims joined Warrantech in 1998. For 16 years, Mike held the position of Training Director with Warrantech. Mike’s experience makes him uniquely qualified to bring together the best interests of our Warrantech agents and the needs of our OEM and independent dealership partners and their customers. Mike grew up in Fort Worth, Texas. He attended Prairie View A&M University and is an active member of the Campus Drive United Methodist Church where he co-founded the Joshua Generation Mentorship Program which helps redirect the academic focus of students who are at risk of dropping out of school. His ability to transform ideas into reality with high quality results has proven to be a valuable asset and his training skills are widely utilized with our company. When called on to creatively tackle challenging issues, Mike’s ability to analyze viable alternatives and provide innovative solutions within our client’s budget and time considerations are well recognized for increasing effective team development. For those interested in enhancing customer satisfaction, generating company revenues and facilitating team growth, Mike Sims is a valuable motivational asset.
Do you have questions? We have the answers.
Learn more about the benefits we offer our partners.