Warrantech Certifies NIADA CPO Program Agents

By: Jeff Hatch

September 14, 2016

Now the agents who administer the NIADA Certified Pre-Owned program are certified themselves. 

Warrantech, the The Amynta Group company that serves as the program’s administrator, held the first NIADA CPO program agent certification training program in July at the company’s headquarters in Bedford, Texas.

More than 40 agents attended the session, which included presentations from many of the program’s corporate partners, such as Carfax, eBay Motors, AutoZone/ALLDATA, SiriusXM and, of course, Warrantech.

NIADA senior vice president of dealer services Scott Lilja was also on hand to provide an overview of the association, its membership value proposition and key industry trends.

The objective of the session was to help Warrantech agents become fully versed in the NIADA CPO program, from initial sales presentation to kickoff implementation, including sales and marketing best practices, core mechanics of the program and the cultural mindset needed in the dealership to maintain consistency for ongoing success.

All of the agents passed the final exam to earn their certification and left ready to assist independent dealers in implementing the NIADA CPO program. 

This article originally appeared in the September 2016 edition of Used Car Dealer magazine and can be found online at: http://www.usedcardealermagazine.com/i/720198-sep-2016/8

Filed Under: Certified, CPO, NIADA, Pre-Owned, Vehicles, Warrantech